❓ Frequently Asked Questions
Got Questions? We Have Answers
Everything you need to know about installation, FUP limits, OTT activations, and router setups in Jabalpur.
⚡ How fast is new fiber connection installation in Jabalpur?
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Standard fiber installation is completed within 2 to 4 hours in active coverage zones like Wright Town, Napier Town, Gorakhpur, Madan Mahal, Vijay Nagar, and Civic Center. All 6-month and 1-year plans include 100% FREE Installation and ONT Router setup!
📊 What is the Fair Usage Policy (FUP) and what happens after FUP?
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Our plans come with a massive 3300 GB (3.3 TB) or 4000 GB (4.0 TB) monthly data allowance. After reaching the FUP limit, your internet stays TRULY UNLIMITED with a continuous post-FUP speed of 10 Mbps to 15 Mbps — with zero additional data charges.
📺 How do I activate the bundled 25+ OTT & IPTV Apps?
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Once your fiber connection is activated, login credentials for Disney+ Hotstar, SonyLIV, ZEE5, Fancode, and IPTV apps will be sent to your registered mobile number via SMS and WhatsApp. You can also manage your subscriptions through crm.365services.in.
🎮 Are 365 Services Gamer plans customized for low latency & ping?
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Yes! Our 150 Mbps and 200 Mbps Pro Gamer plans feature custom BGP direct peering with AWS, Singapore, Mumbai, and Google servers. This guarantees ultra-low ping (< 2ms to 5ms) and 10 Mbps high upload speeds for lag-free gaming on BGMI, Free Fire, Valorant, Call of Duty, and live YouTube streaming.
💳 Are GST and taxes included in the plan prices?
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Our Super Combo OTT + IPTV plans (e.g. ₹645, ₹1049, ₹1249) are All-Inclusive with GST included! For standard standalone broadband plans, applicable 18% GST is added transparently at checkout.